Cellular Network Visibility Service

Available for eligible organisations

Get a clear view of Spark and One NZ coverage in near real time and also any planned outages.

Check eligibility
mobile hq
Service
Cellular services
Delivered by
SafetyNet
Powered by
One NZ + Spark
Key features

Data you can rely on to give you confidence you’ll have coverage when you need it most

  1. 24 7
    Web browser access

    Access the Network Visibility Service from your web browser to provide the coverage information you need to give operational planners and team members confidence they'll be able to communicate in the field, including ahead of high-risk situations.

  2. Speed
    Near real-time data

    The Network Visibility Service shows unplanned network outages of the Spark and One NZ networks in near real time. 

  3. Calendar
    Plan for the future

    Provides visibility of future planned outages up to two weeks ahead helping you to plan communications for operations and responses.

  4. Map
    Live coverage map

    A clear view of where coverage is strong and where it might be impacted means public safety organisations can make informed decisions about their operations and staff safety.

How it works

How Cellular Network Visibility supports your operational planning

Landslide
Product details

What’s included and how it performs

  • Outage types

    Shows planned maintenance events and unplanned network outages by aggregating outage data from Spark and One NZ mobile networks on one screen.

  • All in one mapping software

    Geospatial tools integrated with live data to give you all the information you need at a glance, in one place.

  • Forecast window

    Up to 14 days of forward-looking planned outage information.

  • Access method

    Web-based interface responsive across desktop devices.

  • Always on

    24/7 access for authorised users.

Get in touch with us

Get in touch! Send us an enquiry about our PSN Cellular Services.

It gave me the ability to provide coverage maps for the RCC and NCC so they could see what was down and what wasn’t, meaning we had information on demand.

Telecommunications manager ■ Fire and Emergency NZ

FAQs

  • Cellular NVS is a secure, web-based platform designed to give customers a near real-time and predictive view of mobile network coverage across New Zealand. Integrating directly with Spark and One NZ, it provides up-to-date visibility of coverage, outages and future maintenance.

  • The platform delivers near real-time updates fed directly from Spark and One NZ, ensuring users can monitor current network status as it evolves.

  • Emergency services and other organisations who send their teams out in the field to respond to safety or emergency events want to be sure their people can communicate.

    This service shows operational planners when and where coverage is available allowing them to plan and resource their operations with confidence to ensure their people will be able to communicate and get the information they need to stay safe and do their jobs.

  • It brings together data from Spark and One NZ (including Rural Connectivity Group sites) to cover all major cellular technologies (at present 4G and 5G).

  • SafetyNet is working with a small group of new customers to perfect the onboarding, billing and service management experience for new customers.

    When we are satisfied that the offering and experience is simple, robust and effective for new customers we will begin onboarding new customers in larger volumes. This is likely to be from early 2027.

    Please get in touch if you are interested PSN Cellular Services and being kept up to date on new customer onboarding timeframes.